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Minibar Systems

Reduce costs with Protel’s
automatic minibar systems.

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Minibar solutions with superior capabilities.

Minibars are a central aspect of hotels. They are both an essential part of hotel rooms as well as of hotel culture. The presence of a minibar in the room is not only convenient for the guests, but it is also is a sales model. Products consumed from the minibar are invoiced to the guest according to the minibar prices. This provides extra income and an additional sales channel for the hotel. However, minibars also incur costs. These costs are multiple and are in addition to the purchase costs. Despite these costs, many hotels continue to have minibars despite that sales channel being of varying profitability.

Minibar solutions with superior capabilities.

Minibars are a central aspect of hotels. They are both an essential part of hotel rooms as well as of hotel culture. The presence of a minibar in the room is not only convenient for the guests, but it is also is a sales model. Products consumed from the minibar are invoiced to the guest according to the minibar prices. This provides extra income and an additional sales channel for the hotel. However, minibars also incur costs. These costs are multiple and are in addition to the purchase costs. Despite these costs, many hotels continue to have minibars despite that sales channel being of varying profitability.

Minibar solutions with superior capabilities.

Minibars are a central aspect of hotels. They are both an essential part of hotel rooms as well as of hotel culture. The presence of a minibar in the room is not only convenient for the guests, but it is also is a sales model. Products consumed from the minibar are invoiced to the guest according to the minibar prices. This provides extra income and an additional sales channel for the hotel. However, minibars also incur costs. These costs are multiple and are in addition to the purchase costs. Despite these costs, many hotels continue to have minibars despite that sales channel being of varying profitability.

Our solutions for problems related to minibars can be
accessed from the menu below:

Our solutions for problems related to minibars can be
accessed from the menu below:

Our solutions for problems related to minibars can be accessed from the menu below:

What are the extra expenses for hotels caused by minibars?

There are specific maintenance and operating costs involved with minibars as with all machines. However, the essential items of expense arise from the power consumed by minibars and the staff that are assigned to operate them.

 

Inspection of the minibar after the guest has departed from the hotel is one of the most significant causes of staff expense in the business. When a guest leaves a room, he/she goes to reception for the checkout process, and transactions are then implemented. In the meantime, one of the staff is sent to the guest’s room to inspect the minibar and determine whether anything has been consumed. The reception is then informed. If something has been consumed from the minibar, the products are added to the room account when the invoice is being made out. The guest needs to wait during this entire process. This might lead to customer dissatisfaction, as well as increasing the unit work time and reducing the productivity of the reception.

 

Electricity expenses are also incurred. This is because the minibar stays on and is consuming energy even when the room is empty. Therefore, although the room isn’t producing income, the minibar continues to incur expenses. Keeping the minibars in the empty rooms off until the room is filled might be considered as a simple solution, but this requires workforce to be allocated to this task.

 

In addition to all these problems, other possible forms of loss need to be considered. This includes cases such as overlooking items consumed, failure to invoice, or completion of check-out transactions without inspecting in order not to keep the guest waiting at hectic times. All of these situations will increase expense.

How can the profitability of minibars at hotels be increased?

These expenses in minibars can be eliminated or at least minimized. A reduction of costs will lead to an increase in profitability. Several methods can significantly decrease workload. These include using a minibar system that can reduce power consumption by shifting to sleep mode when the room is empty, informing the relevant staff about the type and amount of the product consumed via sensors, or automatically be processing the minibar expenses to the room account by working in compliance with the hotel management system. The Bartech automatic minibar systems offered by Protel are so efficient that they significantly reduce staff and other costs required for minibar operation.

 

Automatic minibar systems of this type can inform the relevant staff when the guest checks-out. If the door of the minibar has never been opened while the room was occupied, the device will notify the system of this, and so there will be no need to assign staff to inspect the minibar. Staff members are therefore appointed to the proper room only when required to confirm the information sent by the minibar sensors, rather than every time. When the room is empty, the minibar goes into sleep mode. Thus, while it continues to keep its content at suitable temperatures, the power consumption decreases to 40%.

What are the other benefits of automatic minibar systems?

Apart from the direct benefits mentioned above, automatic minibar systems contribute to workforce efficiency since many factors that require workforce during the operation of minibar are eliminated. Combined with the energy-saving features, this translates into a significant increase in the overall profitability of the hotel.

 

Automatic minibar systems are useful in creating customer satisfaction since they speed up processes such as check out and filling the minibar while decreasing the possibility of any confusion in room accounts.