Millennials and Hospitality
The Redefinition of Service
This booklet, created by Oracle Hospitality is a comprehensive guide about millenials’ traveling characteristics, habits and trends. It covers subjects such as:
- What they demand?
- How to interact with millenials?
- How do they use mobile technology?
- How to they use their smartphones in a hotel setting?
- And How can hospitality operators improve their use of technology?
Information in the booklet is also backed by statistical data and analysis. Opportunities revealed by the collected data are also pointed out.