The Superior Living

The Superior Living explains the transition to OPERA Cloud.

In 2021, we made the decision to develop and operate accommodation facilities within our own projects, following an investment model. We have 175 units in Batışehir, mainly consisting of 2+1 and 3+1 units. We opened our facility in Kağıthane in mid-June, where we have 105 units. These units are predominantly studios and 1+1 apartments, but we also have 2+1 units available.

We have working partners; both on the restaurant side and the spa side, and we are progressing this way for Batışehir as well as for Kağıthane. We are trying to combine guest satisfaction with comfort. However, we also need automation because manual operations would really slow us down as a workforce. Our familiarity with Protel and Oracle actually dates back many years. The advantages of OPERA Cloud and the Cluster model definitely form the backbone of the system. Although we differentiate, at the end of the day we are providing accommodation here. Through the Channel Manager, we offer our product to a variety of channels, transfers are made. We act in accordance with regulations through the Logo portal, and Protel is always our support during these times. In Kağıthane, we directly installed OPERA Cloud. We have been using OPERA Cloud for about a month now. Actually, from the very beginning, this was what we were talking about: Can we manage these operations from a central location? Both on the reservation side and on the accounting side. This was really vital for us, and now especially with OPERA Cloud, being able to do this is really nice. What has changed with Protel solutions? The Superior Living, thanks to Protel solutions, can now easily access operational data anytime, anywhere. They can securely store all their data and view it when needed. They manage their operations in a centralized manner, especially ensuring that audit processes and tasks progress correctly. With the advanced reporting and segmentation features of OPERA Cloud, they can analyze all their data, create a sales strategy by segmenting it, and shape reservation prices based on accurate analyses of revenue management.