Mobile Revolution in Order Management: Waiter App

Waiter App is a next-generation waiter application that speeds up service processes in restaurants. This solution, compatible with iOS and Android devices, reduces the workload of waiters while making order taking and table management more efficient. With Waiter App's user-friendly interface and comprehensive features, waiters can quickly and accurately take orders, effortlessly perform tasks such as opening tables, adding order notes, and creating combination menus. Waiter App accelerates restaurant management, enabling efficient use of workforce and maximizing customer satisfaction.

Mobile Revolution in Order Management: Waiter App görseli

Speed Empowers Waiters, Quality Enhances Restaurants

Waiters using the Waiter App can not only easily send orders to the POS system but also can easily add products to the order with the application's barcode scanning feature. With its advanced menu category and product editing feature, Waiter App enables orders to be easily managed through a single application in restaurants with different areas such as bars and pastry shops. This feature simplifies the work of waiters, taking order management and the quality of the experience to a flawless level.

Order processes are much more flexible and fast.

Waiter App allows waiters to easily track and manage their tasks from mobile devices with features such as multi-revenue center support, advanced product editing, product search, and adding products with barcode. This way, the overall experience and service quality offered to restaurant guests improve, while reducing the workload of waiters and optimizing the business's workforce needs.

Quick Order Placement

Quick order placement

Waiters can take orders quickly.

Less waiting time

Less waiting time

Customers do not have to wait for their orders.

Short table turnover time

Short table turnover time

Tables are prepared quickly, increasing customer turnover.

Labor Cost Savings

Labor cost savings

With fewer staff, more tasks can be accomplished.

Quick and easy setup

Quick and easy setup

The setup process is quick and effortless.

Easy user experience

Easy user experience

It offers a user-friendly interface that everyone can quickly use.

Mobile Flexibility

Mobile flexibility

Provides access and usability from anywhere.

PMS Integration

Pms integration

Works perfectly with hotel management systems.

Discover what our satisfied guests are sharing about their experience!

“We are very satisfied with the system. In the past, we used to face significant losses in checks. Now, it provides great convenience in terms of accounting, as we no longer need to manually count a pile of checks at the end of the day. With just one click on the screen, the system reports the total instantly. I believe this is the most important feature for any business.”

Safa Morgül Çengelköy Tarihi Çınaraltı

“The best part is their customer service. Whenever I have an issue, I can resolve it immediately by calling them directly. I know that in other places, this process is not that fast—you often have to wait a week or even 10 days. In a restaurant, problems need to be solved instantly, and in this regard, Protel provides tremendous support.”

Engin Konuk Ahura Restaurant

“The system allows you to create a customer profile. This way, details such as which table they prefer, their favorite dishes, and drinks are saved in the system. When a new reservation is made under the same name, this information automatically appears on the reservation agent’s screen.”

Anna Yon
And Karakan The Bank Hotel

“We operate a centralized multi-location restaurant management system through a single server. All the integrations of this structure were carried out together with Protel, and the system continues to run flawlessly. For us, Protel is like a colleague in the office—we can easily rely on their support because now, we speak the same language.”

Metin Öztürk Four Seasons Hotels İstanbul
  • What is the waiter app?

    The Waiter App is a mobile application that helps waiters efficiently manage orders, tables, and customer interactions. Restaurant staff can quickly take orders, process payments, and track customer service requests with the help of this application. Waiter App is a solution developed for restaurant management.

  • How to use the waiter application?
    The Garson application has a user-friendly interface. After downloading the application to their mobile devices, waiters select the relevant table by logging into the system and can enter orders directly into the application. Orders taken by waiters through the mobile app are instantly transmitted to the kitchen or bar. In addition, the application supports order updates, discount applications, and payment tracking, making restaurant operations easier and reducing the workload of the waiter.
  • Features of the Waiter Application
    • Orders can be taken, edited, and sent to the kitchen via the waiter application on a smartphone or tablet.
    • Tables can be efficiently tracked and managed.
    • It facilitates order management in different revenue centers such as bar, terrace, and lounge by offering multi-location support.
    • With barcode integration, waiters can quickly add products to the system by using the barcode scanning feature.
    • Special offers and customer loyalty discounts can easily be applied with the discount and promotion management feature.
    • The payment processing feature ensures a fast and seamless payment process by integrating with different payment methods.
    • Real-time synchronization. Orders are synchronized instantly with POS and kitchen display systems.
    • The Waiter App works in integration with POS systems and inventory tracking program.

Frequently Asked Questions

  • What are the advantages of the Waiter App application?

    • Receiving orders directly, sending them to the kitchen instantly to shorten waiting times.
    • Eliminating the need for manual data and order entry reduces errors.
    • Optimizing order flow and table management speeds up restaurant operations.
    • Improving guest experience by providing fast and accurate service.
    • Lightening the workload of waiters.
    • Facilitating billing and reporting processes by working seamlessly with POS systems.

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