user-cursor
user-cursor

Discover flawless restaurant management at global standards
with MICROS Simphony Cloud
Explore

MICROS Simphony POS is designed for flawless restaurant management. MICROS Simphony empowers some of the world's most successful food and beverage establishments across all four corners of the globe, including local cafes, iconic restaurants, global fast-service chains, stadiums, and theme parks. As a cloud POS platform with many modules, it helps restaurant operators optimize their online and in-house operations in real-time from any device.

Contact Us
Discover flawless restaurant management at global standards with MICROS Simphony Cloud Explore
user-cursor

Scalable Cloud Platform

The cloud-based POS system MICROS Simphony Cloud stores all your restaurant data securely in the cloud and offers countless digital functions from sales transactions to inventory management. It brings efficiency, mobility, and speed to your restaurant operations. With MICROS Simphony Cloud you gain full control over every corner of your restaurant.

40

years of experience

180+

countries

390

k+ restaurants

25

k+ transactions per minute

150

billions in transaction value

%99.99

SLA

Choose Cloud Solutions for Mobility in Restaurant Management!

Choose Cloud Solutions for Mobility in Restaurant Management!

The greatest advantage of cloud-based POS systems is their easy accessibility from any device with an internet connection.With low initial costs, scalability based on the size of your business, and the ability to track cost-to-profit ratios across every area of the restaurant through real-time reports, cloud-based POS systems are the ideal choice for restaurant management.Explore Protel solutions to find the most suitable POS system for your restaurant.

“Since the beginning of my journey in the industry, the Protel team has always been by our side. Not once have we received a response like ‘No, we can’t do that’ to any challenge we’ve faced. That’s why I sincerely thank the Protel team for their unwavering support. The technical assistance they provide and their 24/7 availability have been the main reasons we chose to work with them.”

Figen Yapakçı
Director of Sales and Revenue at AJWA Cappadocia

MICROS Simphony Cloud for all types of restaurants!

Meets even the most complex restaurant needs

A restaurant offers all the digital tools needed, from real-time cost analysis to updated menus based on guest preferences, with the assurance of MICROS.

Advanced integration, maximum performance

Advanced integration, maximum performance

Working in the cloud speeds up processes such as restaurant menus, promotions, and payments. Instantly available reports enable accurate analysis of restaurant performance.

Modern and stylish POS hardware

Modern and stylish pos hardware

Modern POS terminals with sleek design, the MICROS Compact Workstation, and the MICROS Tablet 721 can be comfortably used in all areas of the restaurant, whether near or far. They offer a combination of affordability, high quality, and durability.

Increased brand value with central menu management

Increased brand value with central menu management

Update menu and price changes from a single source to ensure consistency across branches, strengthening brand trust. Analyze sales data periodically and highlight the most profitable products.

Quality and performance in kitchen operations

Quality and performance in kitchen operations

With Oracle Kitchen Management Systems (KDS), orders are instantly sent to the kitchen screen and recipe cards are displayed. It offers the key to increasing kitchen staff efficiency by making adjustments with real-time performance measurements.

Real-time reports, accurate analyses

Real-time reports, accurate analyses

Oracle MICROS Simphony organizes, consolidates, and presents data of businesses of all sizes, from boutique restaurants to chain operations, in understandable tables for managers.

Secure Payment

Secure payment

Oracle Payment Interface collaborates with leading payment service providers to offer a single payment standard and protects all data within the scope of Payment Card Industry Data Security Standard (PCI DSS) compliance.

Restaurants easily managed with Cloud POS

With the Cloud POS system, all your restaurant data, from reports to order cancellations, is just a click away. Manage your operations seamlessly.

Integration for stronger restaurant management

Protel's products developed for more effective restaurant management seamlessly integrate with your POS and strengthen your operational processes.

Fast and easy order management: icon

Fast and easy order management:Waiter App

The Protel Waiter App allows waiters to take orders and manage them through mobile devices integrated with POS systems.

More Information
Contactless and instant menu access: icon

Contactless and instant menu access:QR Menu

With Protel QR Menu, guests experience a contactless, fast, and modern ordering process. Restaurants update their menus instantly and manage them effortlessly.

More Information
Self-service ordering experience: icon

Self-service ordering experience:Protel Kiosk

Protel Kiosk modernizes the guest's ordering journey from start to finish. Cash register queues disappear, and a personal and fast experience becomes the standard.

More Information
Quality, durable: icon

Quality, durable:Restaurant equipment products

Simphony Cloud Restaurant Hardware & Products; durable POS terminals, portable Tablet 721, KDS systems for the kitchen, and fast payment card readers facilitate restaurant operations.

More Information
Restaurant campaign manager icon

Restaurant campaign managerOffer4

Web-based Offer4 current account module helps in creating guest profiles to offer personalized campaigns to guests. Managing current accounts and designing personalized campaigns are now easier and more effective.

More Information
Flawless kitchen management icon

Flawless kitchen managementKitchen Display System

Equip your kitchens with the industry's most durable all-in-one Kitchen Display System (KDS) and continue to provide uninterrupted kitchen service in all conditions.

More Information

Discover what our satisfied guests are sharing about their experience!

“We are very satisfied with the system. In the past, we used to face significant losses in checks. Now, it provides great convenience in terms of accounting, as we no longer need to manually count a pile of checks at the end of the day. With just one click on the screen, the system reports the total instantly. I believe this is the most important feature for any business.”

Safa Morgül Çengelköy Tarihi Çınaraltı

“The best part is their customer service. Whenever I have an issue, I can resolve it immediately by calling them directly. I know that in other places, this process is not that fast—you often have to wait a week or even 10 days. In a restaurant, problems need to be solved instantly, and in this regard, Protel provides tremendous support.”

Engin Konuk Ahura Restaurant

“The system allows you to create a customer profile. This way, details such as which table they prefer, their favorite dishes, and drinks are saved in the system. When a new reservation is made under the same name, this information automatically appears on the reservation agent’s screen.”

Anna Yon
And Karakan The Bank Hotel

“We operate a centralized multi-location restaurant management system through a single server. All the integrations of this structure were carried out together with Protel, and the system continues to run flawlessly. For us, Protel is like a colleague in the office—we can easily rely on their support because now, we speak the same language.”

Metin Öztürk Four Seasons Hotels İstanbul

Frequently Asked Questions

  • What is the Simphony Cloud POS system?

    Simphony Cloud is a comprehensive POS (Point of Sale) solution developed by Oracle, enabling restaurants to manage their operations in the cloud. It offers a wide range of features from inventory management to sales tracking, customer relations, and reporting.

  • What are the advantages of Simphony Cloud?

    Simphony enhances the operational efficiency of restaurants with features such as real-time inventory management, multi-language and multi-currency support, advanced reporting and analysis capabilities. Additionally, its cloud-based structure enables businesses to access it easily from anywhere and make quick decisions.

  • For which types of restaurants is Simphony Cloud suitable?

    Simphony is suitable for a wide range of food and beverage establishments, from small cafes to large chain restaurants, from stadiums to theme parks. Thanks to its modular structure, it can be customized according to the needs of the business and adapts to growth goals.

  • Can Simphony Cloud integrate with other systems?

    Yes, Simphony can work integrated with inventory management, customer relationship management (CRM), payment solutions, and other third-party applications.

  • What is the cost of Simphony Cloud?

    The cost of restaurant automation with Simphony Cloud varies depending on the size of the restaurant, its needs, and the selected features. For detailed pricing information, please contact us.

  • Is Simphony Cloud available on mobile devices?

    Yes. Simphony can be used on tablets with Windows and Android operating systems, regardless of brand and model.

  • Can Simphony Cloud work offline?

    Simphony can maintain its basic functions even when there is no internet connection and synchronizes by sending data to the cloud when the connection is reestablished.

  • What are the reporting features of Simphony Cloud?

    Simphony provides detailed reports and analyses on sales data, inventory status, and customer behaviors.

  • Does Simphony Cloud support customer loyalty programs?

    Yes, Simphony provides integrated tools to manage and analyze customer loyalty programs.

  • Is the installation and use of Simphony Cloud easy?

    Simphony provides easy installation and usage with its user-friendly interface and flexible structure.

  • What is a POS system?

    POS stands for "Point of Sale" and means the sales point. It refers to the software and hardware combination that a business uses to make sales. POS systems typically include a cash register, software, and payment terminal.

  • What are the types of POS?

    POS systems can vary according to the needs of the business and the industry. Customized solutions such as restaurant POS systems for restaurants and cafe POS systems for cafes are available.

  • What infrastructure do I need for a restaurant POS system?

    Restaurant management system usually requires an internet connection and typically includes many different components. The infrastructure you need will be a POS system that includes a strong internet connection, compatible software, and hardware.

  • Does the POS device automatically perform end-of-day procedures?

    Yes, many modern POS systems offer automatic end-of-day transactions to help business owners streamline their daily operations.

  • Does the POS system only track orders?

    Is the POS system only for order tracking? The POS system is not limited to just order tracking; it is used to manage the overall sales processes of the business. The POS system also manages payment transactions, tracks inventory, provides reporting and analysis, manages customers, monitors employee performance, and can perform many other functions. POS automation can help businesses increase efficiency, reduce errors, and enhance the customer experience.

  • What is a shared POS device?

    Shared POS device is a system that allows multiple sellers to accept payments using the same device. It is particularly useful for businesses that collaborate or operate together.

  • Can the POS device work without the internet?

    Some POS systems have an offline mode that allows them to work without an internet connection. However, most modern POS systems require an internet connection for transaction security and data updates.

  • Can a POS device be purchased without a company?

    Yes, many POS providers offer POS cash register systems tailored to the needs of businesses or individuals. Company status is usually not a requirement.

  • What is the best POS system and how to choose it?

    The most essential 3 features that can be provided in response to the question of how to choose the best POS system are: High-level security, scalability according to restaurant needs, 24/7 technical support service.

  • How do POS systems and payment systems work?

    The POS system, in summary, enables the taking of orders and payments, as well as tracking all orders and stocks. When customers arrive, a table is assigned and a check is opened on the POS system. Orders are visible within this check. Integrated with the stock tracking system, the POS system also updates stock statuses instantly.

  • What are the features of the Protel POS system?

    Protel POS System is a system that can be scaled according to the business, has 24/7 technical support, can easily integrate with third-party applications, and does not require a long orientation process for employees due to its easy-to-understand structure.

Discover Protel Solutions!

Contact Us
Protel çözümlerini keşfedin

Let us call you for more details