user-cursor
user-cursor

OPERA Cloud PMS
Cloud technology
mobility and scalability combined!

In today's world, hotel guests are increasingly demanding more personal attention, faster, and seamless service. Brands that quickly adapt to the dynamics of the changing world know how to meet this demand: by choosing OPERA Cloud.

OPERA Cloud, developed by the global technology giant Oracle, combines cloud and mobility technologies with comprehensive features to create a global, open, scalable platform. This platform provides hotel managers and owners with all the tools they need, whether managing a single hotel or a large chain.

Contact Us
OPERA Cloud PMS Cloud technology mobility and scalability combined!
user-cursor
A New Era in Hotel Management;<br>Cloud Technologies

A New Era in Hotel Management;
Cloud Technologies

Cloud solutions provide all the functionalities of traditional hotel PMSs while storing hotel data securely in the cloud, protected by robust firewalls.The privilege of accessing hotel data anytime, from anywhere with an internet connection, offers hotel managers exceptional mobility.From small boutique hotels to global chains with dozens of branches in remote corners of the world, cloud technology enables properties of all sizes to be managed from a single screen.

“The cloud system is a whole new world. With Opera Cloud, you can provide service from your phone, tablet—from the U.S. to Fethiye, from anywhere.”

Sevilay Duru
General Manager of Yaşmak Hotel Collection

9 Reasons to Choose OPERA Cloud

Modern User Interface

Modern user interface

Customizable dashboard panel

Customizable dashboard panel

Single and multiple property management

Single and multiple property management

Multilingual Support and Currency

Multilingual support and currency

Cloud-based

Cloud-based

Mobile Responsive

Mobile responsive

Highly Customizable

Highly customizable

Web service integration

Web service integration

Advanced level reporting

Advanced level reporting

The Common Solution for Hotels of All Sizes:OPERA Hotel Management Systems

Accommodation businesses can range from small boutique hotels with a few rooms to massive resorts with hundreds of rooms and multiple branches. As hotel scales vary, their hotel management system requirements expand from simple solutions to more advanced, integrated, and versatile systems.

OPERA offers hotels 3 different packages. With packages tailored to meet operational needs, hotels can benefit from OPERA services at the most suitable prices.

OPERA Cloud is scaled specifically to your business.

%20

independent hotels

%21

local chains

%23

regional chains

%36

global chains

Gas Stations
Submarine Base
Military Barracks
Luxury Hotel
Spa Facility
Holiday Villages
Motel
Luxury Hotel
Inns
The Hostelry
Holiday Parks
Historic Hotel
Golf Facility
Extended Stay Hotels
Economy Hotel
Conference Hotel
Casino
Capsule Hotel
Campground
Bed & Breakfast
Boutique Hotel
Aparthotel
Suite Hotel
All-Inclusive Hotel
Airport Hotel
Airport Hotel
All-Inclusive Hotel
Suite Hotel
Aparthotel
Boutique Hotel
Bed & Breakfast
Campground
Capsule Hotel
Casino
Conference Hotel
Economy Hotel
Extended Stay Hotels
Golf Facility
Historic Hotel
Holiday Parks
The Hostelry
Inns
Luxury Hotel
Motel
Holiday Villages
Spa Facility
Luxury Hotel
Military Barracks
Submarine Base
Gas Stations
Luxury Hotel
Economy Hotel
Inns
The Hostelry
Bed & Breakfast
Casino
Aparthotel
All-Inclusive Hotel
Holiday Villages
Military Barracks
Luxury Hotel
Capsule Hotel
Historic Hotel
Holiday Parks
Conference Hotel
Boutique Hotel
Submarine Base
Golf Facility
Gas Stations
Extended Stay Hotels
Suite Hotel
Airport Hotel
Spa Facility
Motel
Campground

For packages and pricing tailored to your business please contact our sales representatives.

Contact Us

Designed for the best guest management from reservation to post-stay

With a proven track record of thousands of installations worldwide, Oracle Hospitality OPERA Cloud PMS is a leading hotel solution that provides all the tools, services, and connectivity options needed to manage and grow a business.

Central Management

Central management

Oracle OPERA Cloud Central centralizes the data and functionality in the modules of OPERA Cloud with a single user interface and login. It provides your business with a comprehensive view through distribution, sales, service interactions, loyalty programs, and more.

Key PMS Features

Key pms features

Creating a strong profile, making reservations in the correct structure, price management, and many other key PMS features such as guest reception at the front office are easier to use than ever with user-friendly interfaces.

Artificial intelligence-supported sales

Artificial intelligence-supported sales

Thanks to cloud flexibility, well-known hotel management systems are becoming more powerful. OPERA Cloud, powered by artificial intelligence technology, is ready to make top and cross sales on your behalf 24/7.

Sales and Event Management

Sales and event management

Hotels have large and detailed operations that include group operations. OPERA Cloud provides hotels with a module specific to event management, offering a detailed service ranging from group management to inventory control and forecasting reports to achieve sales targets.

Property rental tracking

Property rental tracking

OPERA provides all the tools needed for property owners and managers in the hospitality industry to manage their facilities in a professional manner, just like managing a hotel, in order to meet the changing needs of the accommodation sector.

Central Branch Management

Central branch management

With the OPERA Cloud Multi-property module, chain hotels can gather all data in a single database. From sales management to guest profiles, all processes can be easily managed centrally.

Customizable dynamic reporting

Customizable dynamic reporting

OPERA Cloud Reporting and Analytics offers various graphical formats to evaluate data from top-level metrics to individual transactions. It prepares dashboards for easy scanning of KPIs and publishes custom reports by creating and sharing them with the drag-and-drop feature.

Opera Cloud Distribution

Opera cloud distribution

Oracle Hospitality OPERA Channel Management helps you optimize prices and inventory seamlessly across all direct and indirect distribution channels.

Meet Oracle’s Integration Platform:Oracle Hospitality Integration Platform (OHIP)

With OHIP, it's easy to find any solution your business needs and start using it in seconds! Access software solutions developed worldwide and certified by Oracle through OHIP, giving your hotel maximum flexibility.

More than 3,000 modern applications

More than 3,000 modern applications

Two-way integration

Two-way integration

Quick setup and installation

Quick setup and installation

Real-time feedback channel

Real-time feedback channel

Single Sign-On Feature

Single Sign-On Feature

Open API architecture

Open API architecture

Smart operations, high performance with the power of OPERA Cloud

OPERA Cloud, a cloud-based PMS, is automatically updated, allowing managers to always use the most up-to-date version. With the mobility provided by OPERA Cloud, all hotel staff can instantly receive, manage, and inform relevant departments of guest requests through their mobile devices.

The cloud-based structure of OPERA Cloud reduces hotels' IT burden and costs. Its flexible nature allows integration with solutions such as POS and SPA, enabling more efficient operations. Additionally, with the layered security measures offered by Oracle Cloud Infrastructure (OCI), OPERA Cloud is a cloud-based PMS system preferred by leading hotels in over 200 countries worldwide.

Artificial intelligence supported services

Artificial intelligence supported services

OPERA Cloud can make personalized room upgrade and additional service suggestions by analyzing guest data. The AI-powered room assignment feature prioritizes guest preferences, making room assignments based on features such as reservation priority, room turnover, VIP status, and membership levels, thus streamlining front office operations.

Personalized Additional Service and Product Sales

Personalized Additional Service and Product Sales

The system suggests the most accurate additional product recommendations to guests based on their preferences and past experiences and reviews.

Global platform support

Global platform support

Opera Cloud users can access over 2,000 pre-built integration templates for dozens of different functions through Oracle's OHIP platform.

Used in over 200 countries

Used in over 200 countries

OPERA Cloud is the preferred Property Management System (PMS) by hotels in more than 200 countries, offering scalability and reliability to adapt to the needs of different markets worldwide.

Support for over 20 languages

Support for over 20 languages

OPERA Cloud supports more than 20 languages, enabling international chain hotel operations to be effectively utilized by staff speaking different languages.

Compliance Processes with Local Regulations

Compliance Processes with Local Regulations

OPERA Cloud enables hotels to operate globally, providing support for multiple languages and currencies, as well as ensuring compliance with local financial regulations and standards.

Mobile Guest Experience with OPERA Cloud

OPERA Cloud Mobile Guest Experience is a guest-focused web application designed for smartphones. Guests can begin their pre-check-in process through an email sent 4 to 48 hours before their arrival. Before arriving at the hotel, they can view their reservation summary, update their information, communicate with the hotel, and purchase additional services.

Benefits of Mobile OPERA Cloud for Guests
  • Ways to communicate with the hotel increase.
  • Guest waiting time is reduced.
  • The check-in experience is faster.
  • They receive personalized service.
  • They have multiple options available.
Benefits of Mobile OPERA Cloud for
Hotels
  • Rooms are prepared faster.
  • Guests' arrival times are known.
  • Special notes are learned in advance.
  • An easy check-in experience is provided.
  • Easily configurable.

Hotel Management Empowered by Add-ons

Protel offers solutions that will perfectly integrate with OPERA Cloud PMS, making your hotel's management processes more effective or enhancing these solutions.

On-prem PMS products
icon

On-prem PMS products

Protel continues to offer OPERA On-premise and Fidelio Suite8 services, with a focus on cloud transformation in the hospitality industry. You can find more information about our current products here.

More Information
icon

PMS Mobile for Mobile Hotel Management

PMS Mobile is a practical solution that enables hotel owners, managers, and staff to manage hotel operations efficiently while on the go using their smartphones.

More Information
PMS Mobile for Mobile Hotel Management
Artificial intelligence-powered top sales solution
icon

Artificial intelligence-powered top sales solution

Nor1 hotel top sales solutions leverage the power of artificial intelligence to offer guests the most attractive top sales offers. It is a talented revenue management and guest satisfaction platform that integrates seamlessly with OPERA PMS and reservation engines.

More Information
icon

Contract management with Resort Manager

Agency prices can be easily customized, and promotions can be organized. The system automatically offers the most suitable price according to contract conditions based on variables such as product, number of people, age, room type, and more.

More Information
Contract management with Resort Manager
Roommatik: <br class=Fast and contactless check-in" loading="lazy">
icon

Roommatik:
Fast and contactless check-in

Roommatik Dispenser digitizes reception processes with check-in kiosks, reducing the time spent at the reception and the need for manpower. Guests can receive their room key cards in seconds with the QR code sent to their phones; fast, secure, and contactless.

More Information
icon

Permission Management with Protel e-Marketing

Protel e-Marketing Solution securely integrates the consents obtained from guests into OPERA, dynamically segments guests into groups based on demographic characteristics, and develops personalized campaigns.

More Information
Permission Management with Protel e-Marketing
Payment with Link
icon

Payment with Link

Reservation, banquet, and additional service payments are collected quickly and securely. Currency options, Masterpass integration, and multilingual support are provided. Guests can benefit from installment options by being directed to a virtual POS based on card information.

More Information

Discover what our satisfied guests are sharing about their experience!

“For us, Protel feels like a true colleague in the office, as we speak the same language. We led the way among Four Seasons hotels with the virtualization project we implemented, supported by Protel and Opera.”

Metin Öztürk Four Seasons Hotels

“Opera has been invaluable in improving guest satisfaction. By enabling smooth data circulation throughout the hotel, it has significantly boosted our operational efficiency.”

Cem Aslan Nova Plaza Hotels

“Opera Cloud and Protel give us the freedom to manage hotel operations from anywhere – whether on-site or remotely, with full access through mobile apps.”

Sevilay Duru Yaşmak Hotel Collection

“The world is rapidly digitalizing. In today’s world, time is one of the most valuable assets, and one of the greatest benefits of a system is its ability to save it. Protel is the best system I have ever worked with, as it truly simplifies the lives of hoteliers.”

Anna Yon
Selçuk Şentepe The Maestro Hotel
Ürün görseli
  • What is OPERA Cloud?

    OPERA Cloud is a comprehensive cloud-based property management system developed by Oracle, which integrates hotel operations into a single platform for easier management.

  • How to use OPERA Cloud?
    To use OPERA Cloud, you can access modules such as hotel reservations, housekeeping, and billing by logging into the system via a web browser. With its user-friendly interface, OPERA Cloud allows hotels of all sizes to easily manage daily operations, monitor hotel data in real-time, and generate reports. Additionally, hotels can enhance service quality and guest satisfaction by choosing OPERA Cloud.
  • What are the advantages of OPERA Cloud?
    OPERA Cloud offers flexibility, integration, mobility, and real-time data provision among its advantages. OPERA Cloud easily adapts to hotels of different sizes and complexities, seamlessly integrating with Oracle's MICROS Simphony POS system to enhance food and beverage operations. Moreover, it enables staff to manage operations from anywhere using mobile devices and provides various ways to deliver more personalized services to the hotel guests. The most significant advantage of OPERA Cloud is its cloud-based nature.

Frequently Asked Questions

  • Why should I use OPERA?

    OPERA Cloud, developed by Oracle, is a hotel management system that simplifies hotel operations and enhances the guest experience by personalizing it. At the same time, it has a cloud-based structure that offers scalability and flexibility to accommodation businesses. Thanks to the mobility and flexibility it provides to hotel staff and managers, hotel operations progress smoothly.

  • What does cloud-based mean?

    Cloud-based systems refer to structures where services or applications are hosted on remote servers and accessed over the internet. This enables data management and storage without the need for local servers or hardware.

  • How to use the OPERA hotel program?

    To use the OPERA hotel program developed by Oracle, the manager first needs to log in to the system with user credentials. Then, you can navigate between modules such as reservations, front desk, housekeeping, and billing to perform necessary tasks. You can easily manage reservations, check-ins and check-outs, room assignments, and financial transactions to enhance the guest experience.

  • Is OPERA Cloud PMS suitable for hotels of all sizes?

    Yes, OPERA Cloud PMS has a flexible and scalable structure, making it a suitable solution for a wide range of hotels, from small boutique hotels to large international chains. Thanks to the advanced architecture of OPERA Cloud, hotels can customize the system according to their operational needs and scale it as their business grows.

Discover Protel Solutions!

Contact Us
Protel çözümlerini keşfedin

Let us call you for more details