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Restaurant Management Systems

Bring your business into the future with the most suitable
restaurant software for your business.

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The right software for efficient businesses.

Restaurant management systems commonly refer to POS systems. While they used to only be used for taking and organizing orders, POS systems now have many more functions. Some POS software is so advanced that it can even manage processes such as staff management, role assignments, shift arrangements, and performance tracking.

The right software for efficient businesses.

Restaurant management systems commonly refer to POS systems. While they used to only be used for taking and organizing orders, POS systems now have many more functions. Some POS software is so advanced that it can even manage processes such as staff management, role assignments, shift arrangements, and performance tracking.

The right software for efficient businesses.

Restaurant management systems commonly refer to POS systems. While they used to only be used for taking and organizing orders, POS systems now have many more functions. Some POS software is so advanced that it can even manage processes such as staff management, role assignments, shift arrangements, and performance tracking.

You can access the restaurant management system solutions
sold by Protel from the menu below:

You can access the restaurant management system solutions
sold by Protel from the menu below:

You can access the restaurant management system solutions
sold by Protel from the menu below:

What are the types of restaurant management systems?

It is possible to classify restaurant management systems in many ways; however, the most comprehensive classification would be cloud POS and in-house POS systems. The main difference between these two systems is that cloud POS is located on the cloud server on the Internet, while in-house POS is located on a server within the business.

 

Both restaurant automation systems have their advantages. Restaurants must compare the benefits, costs, and requirements of the business, and decide on which POS to choose.

What are the other forms of software and hardware that are effective for restaurant management?

Restaurant management is a versatile and comprehensive process. Even though the POS system has a crucial place in this process, it cannot manage all of the operations. Other methods used in restaurant management are payment recording devices, or alias EFT POS machines, waiter hand terminals, stock tracking and management systems, waiter call systems, check or order printers, kitchen displays, and some other auxiliary systems.

 

Since the restaurant management processes include all processes from a product’s entry in stock to its presentation as food, it is natural that there are forms of software and hardware which are different from each other and cover separate aspects of this process.

What is the purpose of restaurant management systems?

Some of the primary purposes of restaurant management systems are increasing the staff efficiency and service speed, preventing confusion in orders and payments, and avoiding being left without products thanks to the inappropriate tracking of stocks, as well as minimizing the stock losses.

 

Since the focus of restaurant management is the customer, restaurant automation software that affects customer satisfaction directly or indirectly has a quite important role to play. If a customer waits on an empty stomach for fifteen minutes and then is presented with a meal that he/she hasn’t ordered, this would cause significant damage to the business and may even destroy its reputation. Similarly, a customer that waits for his/her meal for forty minutes since the order was “forgotten” wouldn’t speak highly of that restaurant either.

 

Another subject that is commonly mentioned is the increase in efficiency of the staff. Growth in the effectiveness of the team refers to enabling the staff to work more by spending less energy. This will allow service staff to find the energy required for the job, as well to create customer satisfaction and even more. Kitchen displays, order printers, and hand terminals provide significant advantages for the service staff and the restaurant.

How is the cost of restaurant management systems assessed?

The most significant factor in the assessment of the cost of restaurant software is naturally the requirements of the business. Each business has a different style, service type, and customer group. An application that would satisfy a specific customer profile in a restaurant may not have any effect on a different customer profile. The opposite situation is also possible. Each restaurant must aim for applications that would satisfy its customer group.

 

Even though one of the most significant targets of restaurants is customer satisfaction, it is not their only purpose. Like each business, restaurants must increase their profitability and enable the sustainability of their business. Apart from these factors, the positive effects of auxiliary systems such as stock management, increasing efficiency, customer welcoming and proving information, shortening service times and table management are all calculated, and a decision is then made based on advantages and disadvantages.

 

In the provision of restaurant management systems and restaurant solutions, Protel considers the restaurant in the design of the project before making any recommendations for any product. In other words, the needs of the restaurant are identified, and the effect of meeting these needs on profitability is taken into account. Furthermore, options that will provide the highest benefit to the restaurant are evaluated.

How important are the support services in restaurant management systems?

As previously mentioned, restaurant management systems are at the nerve center of all the software and hardware in a restaurant. Auxiliary systems, hardware, and software communicate with each other through the restaurant management system in the performing of their functions. Even this information alone is enough to reveal how vital support services are in the restaurant management systems.

 

For instance, consider that there is a failure and your restaurant management system is inoperable. Also, consider that you do not have a professional assistant that you can reach and ask for help, such as Protel. In such a case, all your auxiliary systems will become inoperable, and you won’t be able to evaluate previous and available orders. In even more severe cases, you may not even receive payment. Such a situation will lead to direct material damage and work loss as well as customer dissatisfaction.

 

However, a firm that offers professional support services such as Protel can solve your restaurant’s problems as soon as possible by means of the telephone, remote access or on-site intervention. Firms providing such professional services may also provide an additional device to prevent interruption of the work in obligatory cases. Thus problems are thus overcome with the least damage possible. It can, therefore, be seen that the answer to our question is that support services have vital importance in restaurant management systems.