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Order and Reservation Management Systems

Strengthen your order and reservation processes
with technological solutions.

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Accelerated processes, happy customers.

Order and reservation processes in restaurants are two essential stages that directly affect customer satisfaction. Missing or wrong orders or confusion in the reservation are the commonly observed problems in these processes. In today’s world where technologic developments affect the restaurant sector, order and reservation methods have also benefitted from technological solutions. This has meant that the number of human-related problems encountered during processes has decreased and customer satisfaction has increased thanks to the accelerated methods. Protel has technological solutions that will enable the order and reservation management processes to be completed in a rapid and uninterrupted manner.

Accelerated processes, happy customers.

Order and reservation processes in restaurants are two essential stages that directly affect customer satisfaction. Missing or wrong orders or confusion in the reservation are the commonly observed problems in these processes. In today’s world where technologic developments affect the restaurant sector, order and reservation methods have also benefitted from technological solutions. This has meant that the number of human-related problems encountered during processes has decreased and customer satisfaction has increased thanks to the accelerated methods. Protel has technological solutions that will enable the order and reservation management processes to be completed in a rapid and uninterrupted manner.

Accelerated processes, happy customers.

Order and reservation processes in restaurants are two essential stages that directly affect customer satisfaction. Missing or wrong orders or confusion in the reservation are the commonly observed problems in these processes. In today’s world where technologic developments affect the restaurant sector, order and reservation methods have also benefitted from technological solutions. This has meant that the number of human-related problems encountered during processes has decreased and customer satisfaction has increased thanks to the accelerated methods. Protel has technological solutions that will enable the order and reservation management processes to be completed in a rapid and uninterrupted manner.

You may access the order and reservation management solutions
offered for restaurants from the menu below.

You may access the order and reservation management solutions
offered for restaurants from the menu below.

You may access the order and reservation management solutions
offered for restaurants from the menu below.

What kind of benefits do technologic solutions provide in order management processes?

Restaurants are quite dynamic businesses. Provision of meticulous service to each guest in restaurants where hundreds of customers are hosted every day is therefore essential regarding customer satisfaction. Waiters serve as the face of the restaurant in the eyes of the customer as they are the people responsible for all stages of the order. Waiters that have duties such as taking orders, notifying the kitchen unit and presenting the prepared order to the customer are responsible for completing these processes precisely and without any mistakes. However, assigning a single person for such complex operations sometimes leads to error, and accordingly the emergence of customer dissatisfaction. For instance, cases such as confused orders, taking missing or wrong orders or delays also occur frequently in restaurants, even though the waiter has not made any intentional mistake. Support of order management by technological solutions not only eliminates human-made errors but also enables the waiter to allocate more time to the customer.

What is the use of the digital-tablet menus developed for restaurants?

When it comes to restaurant menus, most of us think about menus that are designed attractively, and either covered in leather or printed on cardboard in which menu items and prices are written in large fonts. Even though these menus are practical and useful solutions, having a quality menu requires a severe cost. If any change occurs in the raw material prices of the products in the menu, it may be needed to change the prices on the menu or prepare a new one. Digital-tablet menus eliminate these problems that are experienced with printed menus. Providing the opportunity to present a restaurant’s menu to the customers with the most up-to-date content and price information, digital menus are technologic solutions that are presented directly to the customer. This helps to strengthen your brand image. Found in the catalog of Protel, eMenu is a quite advanced restaurant tablet menu solution. Thanks to the eMenu, by which customers can send an order using the restaurant-specific application on their iPad devices, make additions to their orders and call the waiter, your order processes will be quicker and human-made problems that might occur during this process will be minimized.

How do technologic solutions used for table reservation affect restaurant revenue?

All kinds of convenience and efficiency initiatives provided in the business processes of restaurants have the potential to affect the business’ revenue directly. The customers for which you have the chance to offer faster service are satisfied with the service offered, and thus come to your business again and again. They are also more likely to become a loyal customer of your business. What’s more, technological solutions that enable the business processes in the restaurant to be analyzed with digital and objective findings help to determine the undesired cases such as loss and wastage. This also contributes to the identification of the actual value of a business and increases business’ efficiency as a result of proper management of stocks.