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Hotel Solutions

The best hotel solutions for
your business with Protel!

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The hospitality and hotel industry
has entered a new era.

As a result of easier transportation between cities and countries, more disposable income of consumers and consequent changes in travel habits, the global and national tourism sector is getting bigger every year. In the face of these developments in the sector, the competition in the hotel industry is also increasing. In an increasingly competitive environment, it is imperative that businesses operating in the hotel sector or deciding to enter this sector should direct their investments properly and keep ahead of their competitors.

 

At Protel, we have been serving in the tourism and hospitality technology industry for 29 years. Thanks to our increasing experience over the years, we offer bespoke solutions to boost your business productivity.

The hospitality and hotel industry
has entered a new era.

As a result of easier transportation between cities and countries, more disposable income of consumers and consequent changes in travel habits, the global and national tourism sector is getting bigger every year. In the face of these developments in the sector, the competition in the hotel industry is also increasing. In an increasingly competitive environment, it is imperative that businesses operating in the hotel sector or deciding to enter this sector should direct their investments properly and keep ahead of their competitors.

 

At Protel, we have been serving in the tourism and hospitality technology industry for 29 years. Thanks to our increasing experience over the years, we offer bespoke solutions to boost your business productivity.

The hospitality and hotel industry
has entered a new era.

As a result of easier transportation between cities and countries, more disposable income of consumers and consequent changes in travel habits, the global and national tourism sector is getting bigger every year. In the face of these developments in the sector, the competition in the hotel industry is also increasing. In an increasingly competitive environment, it is imperative that businesses operating in the hotel sector or deciding to enter this sector should direct their investments properly and keep ahead of their competitors.

 

At Protel, we have been serving in the tourism and hospitality technology industry for 29 years. Thanks to our increasing experience over the years, we offer bespoke solutions to boost your business productivity.

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How does hotel software work?

Hotel business software is used by various departments within a hotel as well as in intra-departmental or inter-departmental transactions. At the center of the hotel management are systems called the hotel management system. These systems connect the software and management bodies used at a hotel. Hotel management systems are central management bodies through which all business processes and hotel departments are managed. A good hotel management system enables the automation of processes that directly affect customer satisfaction, such as booking, front desk, sales, marketing, loyalty management and maintenance, and strengthens cooperation. The Opera and Suite8 hotel management systems offered by Protel have all the features that allow maintenance of all the management processes we have listed above and much more.

 

Another software that stands out in hotel management are online reservation systems. These systems allow customers to receive hotel services such as accommodation, spa, restaurants, etc. via the hotel’s website directly. The biggest contribution of online reservation systems is that it removes hotels’ dependency on online reservation sites agencies for bookings, and allows them to communicate directly with the customer. Developed by Protel together with hotel businesses, the Barboon online booking system is a smart online booking engine that makes life easier for both hotels and online holiday bookers.

Which hotel departments need technological solutions?

Front desk, floor services, housekeeping, maintenance, marketing, human resources and management bodies can be made to work more efficiently developed and customized technological solutions tailored to the needs of hotel businesses. On the other hand, using hotel programs to communicate with customers generates positive business outcomes such as customer satisfaction and increased customer loyalty. When a potential hotel customer visits a hotel’s web site, he starts forming impressions about the hotel, and makes a decision at the end of the process whether he wishes to stay there or not. When determining your business’s technological solution needs, you should identify the aspects where your guests experience problems with their accommodation experience and provide the most appropriate solutions.

What does a good hotel software add to your business?

Hotel businesses are like organisms. The hotel departments and business lines that have to work together depend on one another and complement each other. This creates an accommodation service that delights the guests. Quality and smart hotel programs streamline business processes, thereby enhancing business efficiency and accelerating processes. On the other hand, through supporting hotel management processes with smart software, losses and leaks are kept to a minimum. Thus, the profit and loss of the business are interpreted on objective facts and investment decisions to strengthen the hotel’s performance are taken with a healthier method.

 

Another contribution of good and high quality hotel software is that reporting and evaluation solutions in software allow workflows or transactions of a hotel department to be interpreted with numerical data and helps solve or avoid any problems that may arise in the process. The ClickHotel software which Protel has built on the basis of QlikView which is a world famous business intelligence platform is a business intelligence and reporting solution developed specifically for hotel businesses. With ClickHotel, you can do things like income management and budget estimates based on faster and objective data.

How do hotel programs affect hotel revenues?

The main source of income for a hotel are its guests. For this reason, customer satisfaction has a direct impact on the income of the hotels. If you intend to increase the income of your hotel business, you should firstly please your customers. When choosing hotel programs, you should consider customer satisfaction and strengthen your business with hotel software that will help you complete all processes affecting the customer as quickly and accurately as possible.

 

As we have already mentioned, a customer’s adventure with a hotel starts from the moment he hears its name. After that, the customer enters your hotel’s name in the search engine to get information about your hotel. At this point, websites of booking agents appear on the search engines as well as, if available, your hotel’s website. You need to have a website that provides detailed information about the hotel for prospective customers visiting your website that contains an accurate description of the hotel and truly reflects the accommodation experience that you offer. If you want to have a modern and stylish web site of your hotel, then the Wizyble product developed by Protel is just the ticket for you. You can also start getting bookings directly via your website by placing the Barboon internet booking engine on the website you will be creating with Wizyble.

Do you have question marks on your mind?

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