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Opera

Property Management System

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The Most Diligent Manager of Your Hotel

Opera property management system (PMS) is suitable for the management of all sizes and types of accommodation facilities. It saves time by automating the necessary front office operations such as reservation, check-in, and check-out, minimizes the human error and provides a detailed report about the business processes, the facility, and personnel. This way, you can identify the ineffective procedures and processes and take early precautions for the possible problems.

opera content image 1

The Most Diligent Manager of Your Hotel

Opera property management system (PMS) is suitable for the management of all sizes and types of accommodation facilities. It saves time by automating the necessary front office operations such as reservation, check-in, and check-out, minimizes the human error and provides a detailed report about the business processes, the facility, and personnel. This way, you can identify the ineffective procedures and processes and take early precautions for the possible problems.

opera content image 1

The Most Diligent Manager of Your Hotel

Opera property management system (PMS) is suitable for the management of all sizes and types of accommodation facilities. It saves time by automating the necessary front office operations such as reservation, check-in, and check-out, minimizes the human error and provides a detailed report about the business processes, the facility, and personnel. This way, you can identify the ineffective procedures and processes and take early precautions for the possible problems.

opera content image 1

The Most Diligent Manager of Your Hotel

Opera property management system (PMS) is suitable for the management of all sizes and types of accommodation facilities. It saves time by automating the necessary front office operations such as reservation, check-in, and check-out, minimizes the human error and provides a detailed report about the business processes, the facility, and personnel. This way, you can identify the ineffective procedures and processes and take early precautions for the possible problems.

opera content image 1

Advantages Of Opera

  • You can save time from all front office operations thanks to express check-in and check-out features.
  • Automatically create periodical reports and send through e-mail.
  • It can be integrated with 3rd party revenue management software.
  • Advanced and automatic pricing options such as daily price, special price, the base price and dynamic pricing.
  • Creating promotions and campaigns by segmenting the customers by their characteristics and preferences.
  • Organizing housekeeping by the conditions of the rooms.
  • Creating and storing customer profiles, containing detailed data.
  • It’s compatible with e-invoice, e-archive, and e-transformation.
  • It may be integrated with thousands of third-party solutions, 80+ channel managers.

Advantages Of Opera

  • You can save time from all front office operations thanks to express check-in and check-out features.
  • Automatically create periodical reports and send through e-mail.
  • It can be integrated with 3rd party revenue management software.
  • Advanced and automatic pricing options such as daily price, special price, the base price and dynamic pricing.
  • Creating promotions and campaigns by segmenting the customers by their characteristics and preferences.
  • Organizing housekeeping by the conditions of the rooms.
  • Creating and storing customer profiles, containing detailed data.
  • It’s compatible with e-invoice, e-archive, and e-transformation.
  • It may be integrated with thousands of third-party solutions, 80+ channel managers.

Advantages Of Opera

  • You can save time from all front office operations thanks to express check-in and check-out features.
  • Automatically create periodical reports and send through e-mail.
  • It can be integrated with 3rd party revenue management software.
  • Advanced and automatic pricing options such as daily price, special price, the base price and dynamic pricing.
  • Creating promotions and campaigns by segmenting the customers by their characteristics and preferences.
  • Organizing housekeeping by the conditions of the rooms.
  • Creating and storing customer profiles, containing detailed data.
  • It’s compatible with e-invoice, e-archive, and e-transformation.
  • It may be integrated with thousands of third-party solutions, 80+ channel managers.

Modules That Operate with Opera

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Opera Reservation System (ORS)

It is a reservation module, designed for chain hotels. It ensures express assessment of inquiries that arrive at the call centers and automatically adding reservation into the operating system for the relevant hotels by creating call centers.

opera icon 2

Opera Customer Information System (OCIS)

It is a solution, offered by Opera for hotels or chains that apply to customer loyalty programs. It manages your loyalty program by enabling your guests to earn points or coupons and spend them on the free accommodation, gift accommodation, upgrading their rooms or on gift products.

opera icon 3

Opera Multi Property

Opera multi-property enables storing guest information of all hotels within the chain on a single central server. This way, it provides the advantage of adding your new operations into the system easily and without any further hardware costs for each business.

opera icon 4

Opera Sales Force Automation (SFA)

Sales Force Automation directs to the most suitable hotel and provides information by identifying the sales opportunities and potentials. Similarly, it manages the reservations in real time by monitoring the occupancy rates of the catering departments of the chain member facilities such as seminar and conference hall.

opera icon 5

Opera Sales & Catering Management (SC)

It works in integration with the opera management system and helps organize catering and sales activities. It stores and reports the data about the visit notes and negotiations of the sales team together with monitoring and making changes and adjustments in real time regarding the organizations within the Opera.

opera icon 6

Opera Web Services (OWS)

It is an integrated web interface family, designed to ease access to the OPERA database by using web technology. Opera Web Services provide a fully integrated structure for other applications that operate with Opera and its modules.

Modules That Operate with Opera

opera icon 1

Opera Reservation System (ORS)

It is a reservation module, designed for chain hotels. It ensures express assessment of inquiries that arrive at the call centers and automatically adding reservation into the operating system for the relevant hotels by creating call centers.

opera icon 2

Opera Customer Information System (OCIS)

It is a solution, offered by Opera for hotels or chains that apply to customer loyalty programs. It manages your loyalty program by enabling your guests to earn points or coupons and spend them on the free accommodation, gift accommodation, upgrading their rooms or on gift products.

opera icon 3

Opera Multi Property

Opera multi-property enables storing guest information of all hotels within the chain on a single central server. This way, it provides the advantage of adding your new operations into the system easily and without any further hardware costs for each business.

opera icon 4

Opera Sales Force Automation (SFA)

Sales Force Automation directs to the most suitable hotel and provides information by identifying the sales opportunities and potentials. Similarly, it manages the reservations in real time by monitoring the occupancy rates of the catering departments of the chain member facilities such as seminar and conference hall.

opera icon 5

Opera Sales & Catering Management (SC)

It works in integration with the opera management system and helps organize catering and sales activities. It stores and reports the data about the visit notes and negotiations of the sales team together with monitoring and making changes and adjustments in real time regarding the organizations within the Opera.

opera icon 6

Opera Web Services (OWS)

It is an integrated web interface family, designed to ease access to the OPERA database by using web technology. Opera Web Services provide a fully integrated structure for other applications that operate with Opera and its modules.

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Property management system
In The Palm of Your Hands

Would you like to be able to manage your property management system on your mobile device? Hotel Mobile lets you conduct all essential functions of your property management system, such as reservations, check-ins, check-outs, housekeeping and maintenance processes. Giving you the opportunity to provide excellent service to your customers anytime, anywhere.

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opera content image 2

Property management system
In The Palm of Your Hands

Would you like to be able to manage your property management system on your mobile device? Hotel Mobile lets you conduct all essential functions of your property management system, such as reservations, check-ins, check-outs, housekeeping and maintenance processes. Giving you the opportunity to provide excellent service to your customers anytime, anywhere.

hotel mobile button

opera content image 2

Property management system
In The Palm of Your Hands

Would you like to be able to manage your property management system on your mobile device? Hotel Mobile lets you conduct all essential functions of your property management system, such as reservations, check-ins, check-outs, housekeeping and maintenance processes. Giving you the opportunity to provide excellent service to your customers anytime, anywhere.

hotel mobile button

opera content image 2

Property management system
In The Palm of Your Hands

Would you like to be able to manage your property management system on your mobile device? Hotel Mobile lets you conduct all essential functions of your property management system, such as reservations, check-ins, check-outs, housekeeping and maintenance processes. Giving you the opportunity to provide excellent service to your customers anytime, anywhere.

hotel mobile button

opera content image 2

opera channel manager

Products Working with Opera

Channel Manager

Protel channel manager enables your
Opera system to work in coordination with
the Online Travel Agencies (OTA)
channels. In this way, when a room is sold
from a channel, it appears sold in all other
channels and prevents the conflict of
reservations.

opera channel manager
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Products Working with Opera

MICROS 3700

MICROS point of sale (POS) automatically adds
all expenses of guests in the restaurant, cafe,
and bar of the guests to the room bill. Thus,
it prevents conflict of accounts. It also carries all
the features of MICROS restaurant automation
system.MICROS point of sale (POS) automatically
adds all expenses of guests in the restaurant,
cafe, and bar of the guests to the room bill. Thus,
it prevents conflict of accounts. It also carries all
the features of MICROS restaurant automation
system.

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portal

Products Working with Opera

Protel Portal

It provides real-time collaboration between Logo,
Netsis accounting software, Materials Control
stock management software and MICROS
restaurant automation system and Opera hotel
management software. So, you can review all the
input-output and financial accounts in real time
and unified way.

portal
micros materials control

Products Working with Opera

Materials Control

When Materials Control (MC) stock tracking and
control system is integrated with Opera, it helps
you create more profitable catering and
restaurant menus. It enables dropping the
materials sold from the inventory when there are
sales through the POS system. It regularly tracks
the stocks and helps you reduce stock costs.

micros materials control

Use Opera More Effectively with Protel Academy Trainings.

Protel Academy is with you.
You can get the most out of Opera with our trainings,
increase your effectiveness and profitability.

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