{"id":29628,"date":"2018-03-05T14:36:42","date_gmt":"2018-03-05T11:36:42","guid":{"rendered":"http:\/\/www.protel.com.tr\/?p=29628\/"},"modified":"2024-12-02T09:52:49","modified_gmt":"2024-12-02T06:52:49","slug":"protel-musteri-yorumlari","status":"publish","type":"post","link":"https:\/\/www.protel.com.tr\/blog\/protel-musteri-yorumlari\/","title":{"rendered":"Bu i\u015fletmeler birbirinden \u00e7ok farkl\u0131. Peki, ortak noktalar\u0131 ne?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">D\u00fcnya mutfaklar\u0131, damak tatlar\u0131, yemekleri gibi onlar\u0131 bizlerle bulu\u015fturan restoranlar da \u00e7e\u015fit \u00e7e\u015fit. Antika mobilyalarla d\u00f6\u015fenmi\u015f, otantik yemekleri deneyebilece\u011finiz mek\u00e2nlardan h\u0131zl\u0131 servis tatlarla karn\u0131n\u0131z\u0131 doyurabilece\u011finiz mek\u00e2nlara, kafe tarz\u0131 mek\u00e2nlardan manzaraya kar\u015f\u0131 \u00e7ay\u0131n\u0131z\u0131 yudumlay\u0131p bir tost at\u0131\u015ft\u0131rabilece\u011finiz mek\u00e2nlara kadar her bir restoran ayr\u0131 bir d\u00fcnyan\u0131n ve tatlar\u0131n kap\u0131s\u0131n\u0131 aral\u0131yor.<\/span><br \/>\n<span style=\"font-weight: 400;\">Restoranlar\u0131n da ki\u015filikleri var ve ki\u015filer gibi tarzlar\u0131 var. Hepsinin tarz\u0131 \u00fcslubu, m\u00fc\u015fteriye vaat ettikleri farkl\u0131. Pekiyi, bunca fark\u0131n aras\u0131nda restoranlar\u0131n hi\u00e7 mi ortak noktas\u0131, hi\u00e7 mi ortak paydas\u0131 yok. Elbette ki var. Hepsini bir ortak paydada bulu\u015fturan \u015fey kulland\u0131klar\u0131 POS cihaz\u0131: MICROS 3700. Neden mi? \u00c7\u00fcnk\u00fc MICROS 3700 her boyut ve t\u00fcrdeki restoran\u0131n ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131layabilecek \u00f6zelliklerde bir POS cihaz\u0131d\u0131r. Biz de istedik ki Bu de\u011fi\u015fik tarzdaki i\u015fletmelerin y\u00f6neticileri MICROS\u2019u kendileri anlats\u0131n. <\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u0130T\u00dc Ma\u00e7ka Sosyal Tesis Restoranlar\u0131 sahibi\u00a0<\/span><span style=\"font-weight: 400;\">Ba\u015fak Han\u0131m\u2019a sorduk:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0130T\u00dc Ma\u00e7ka Sosyal Tesis Restoranlar\u0131 olarak, 20 y\u0131l\u0131 a\u015fk\u0131n bir s\u00fcredir, Ma\u00e7ka&#8217;da bulunan 3 ayr\u0131 mek\u00e2n\u0131m\u0131zda, alakart men\u00fcm\u00fcz\u00fcn yan\u0131 s\u0131ra, grup ve tan\u0131t\u0131m yemekleri, seminerler, d\u00fc\u011f\u00fcn, ni\u015fan, kokteyl, mezuniyet geceleri gibi her t\u00fcrl\u00fc organizasyonu ger\u00e7ekle\u015ftiriyoruz.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Protel\u2019le ne zaman tan\u0131\u015ft\u0131n\u0131z? Ka\u00e7 y\u0131ld\u0131r Protel&#8217;le \u00e7al\u0131\u015f\u0131yorsunuz ve hangi \u00fcr\u00fcnlerini kullan\u0131yorsunuz?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Protel ile 2017 May\u0131s ay\u0131nda \u00e7al\u0131\u015fmaya ba\u015flad\u0131k. Hen\u00fcz bizim i\u00e7in yeni ve geli\u015fmekte olan bir s\u00fcre\u00e7. MICROS \u00fcr\u00fcn\u00fcn\u00fc ve Clicksuite raporlama platformunu kullanmaktay\u0131z.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">MICROS restoran y\u00f6netimi ve POS sistemi i\u015fletmenize nas\u0131l faydalar sa\u011flad\u0131?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">MICROS ile sipari\u015flerin al\u0131nmas\u0131 ve mutfa\u011fa iletilmesinde zaman kazand\u0131k. Stoklar\u0131n kontrol\u00fc ve sat\u0131\u015f miktarlar\u0131n\u0131n incelenmesinde b\u00fcy\u00fck kolayl\u0131k elde ettik. Daha \u00f6nceden elle tutulan adisyonlar\u0131n bilgisayar sistemine ge\u00e7irilmesi bizim i\u00e7in b\u00fcy\u00fck kazan\u0131m oldu.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">MICROS&#8217;tan \u00f6nce farkl\u0131 \u00fcr\u00fcn kulland\u0131ysan\u0131z, kar\u015f\u0131la\u015ft\u0131rd\u0131\u011f\u0131n\u0131zda \u00f6ne \u00e7\u0131kan yanlar\u0131 hangileri?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Daha \u00f6nce de farkl\u0131 bir firmayla \u00e7al\u0131\u015fm\u0131\u015ft\u0131k fakat kullan\u0131m kolayl\u0131\u011f\u0131 olmad\u0131\u011f\u0131ndan bir s\u00fcre sonra personel sistemi b\u0131rak\u0131p eski usule geri d\u00f6nm\u00fc\u015ft\u00fc. MICROS&#8217;un kullan\u0131m kolayl\u0131\u011f\u0131 sistemi restoran\u0131m\u0131za h\u0131zla entegre etmemizi sa\u011flad\u0131.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Protel&#8217;in sat\u0131\u015f sonras\u0131 hizmetleriyle ilgili d\u00fc\u015f\u00fcnceleriniz neler?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Sistem kurulduktan sonra sat\u0131\u015f dan\u0131\u015fman\u0131m\u0131z sorunlar\u0131m\u0131z\u0131n h\u0131zla \u00e7\u00f6z\u00fclmesi sa\u011fland\u0131. Di\u011fer sorular\u0131m\u0131zla da telefonla m\u00fc\u015fteri temsilcileri yard\u0131mc\u0131 olmaya \u00e7al\u0131\u015ft\u0131lar.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Protel&#8217;den ald\u0131\u011f\u0131n\u0131z hizmeti 3 kelime ile anlatacak olsan\u0131z bunlar neler olurdu?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">H\u0131zl\u0131, pratik, kullan\u0131m kolayl\u0131\u011f\u0131<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ba\u015fak Han\u0131m\u2019a te\u015fekk\u00fcr ediyor ve Tarihi \u00c7\u0131naralt\u0131 \u00c7ay Bah\u00e7esi\u2019nden Kadir Bey\u2019e ba\u011flan\u0131yoruz. <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=TvXLoYTncAk\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Kadir Bey\u2019le yapt\u0131\u011f\u0131m\u0131z sohbeti buraya t\u0131klayarak izleyebilirsiniz.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00fcnya mutfaklar\u0131, damak tatlar\u0131, yemekleri gibi onlar\u0131 bizlerle bulu\u015fturan restoranlar da \u00e7e\u015fit \u00e7e\u015fit. Antika mobilyalarla d\u00f6\u015fenmi\u015f, otantik yemekleri deneyebilece\u011finiz mek\u00e2nlardan h\u0131zl\u0131 servis tatlarla karn\u0131n\u0131z\u0131 doyurabilece\u011finiz mek\u00e2nlara, kafe tarz\u0131 mek\u00e2nlardan manzaraya kar\u015f\u0131 \u00e7ay\u0131n\u0131z\u0131 yudumlay\u0131p bir tost at\u0131\u015ft\u0131rabilece\u011finiz mek\u00e2nlara kadar her bir restoran ayr\u0131 bir d\u00fcnyan\u0131n ve tatlar\u0131n kap\u0131s\u0131n\u0131 aral\u0131yor. Restoranlar\u0131n da ki\u015filikleri var ve ki\u015filer gibi [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":30279,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"class_list":["post-29628","post","type-post","status-publish","format-standard","hentry","category-restoranyonetimi"],"_links":{"self":[{"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/posts\/29628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/comments?post=29628"}],"version-history":[{"count":3,"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/posts\/29628\/revisions"}],"predecessor-version":[{"id":32156,"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/posts\/29628\/revisions\/32156"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/media\/30279"}],"wp:attachment":[{"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/media?parent=29628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/categories?post=29628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.protel.com.tr\/blog\/wp-json\/wp\/v2\/tags?post=29628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}